Platform: Workflow & Roles

Keep Every Role Clear, Keep Every Loan Moving

Structure your lending team with role-based access and responsibilities, while keeping everyone connected to the same loan workflow.

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Loan workflow on laptop with processing, underwriting, corporate admin and collection agent roles

One Workflow. Clear Responsibilities.

The Right People, Working on the Right Steps

Crediroll gives every team member a clear role within the lending operation. From processing and underwriting to collections, each person gets the access and responsibilities they need while working from the same platform.

Lending team roles around a loan application with processing, underwriting and collection responsibilitiesRequest demo

Everything You Need to Stay Aligned

Role Management

Create and manage roles across your lending team.

Permissions

Control what each team member can access and manage.

Workflow Assignment

Keep applications moving through the right teams.

Branch Assignment

Connect users to the branches they are responsible for.

Access Schedules

Define when team members can access the platform.

Follow-Up Assignment

Assign follow-ups to the right person and keep responsibilities clear.

Access & Team Management

Control How Your Team Works

Manage user information, roles, branch assignments, login schedules, and access settings from one place — giving your organization control without creating separate systems for every team.

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User configuration with branch, location, allowed login days, access hours and active status panels

Workflow Responsibilities

Keep Every Application Moving Through the Right Team

Connect each stage of the lending workflow to the people responsible for it. Processing, underwriting, and collections can work within the same application while focusing on their specific responsibilities.

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Loan pipeline stages connected to processing, underwriting and collection agents

Role-Based Access

Give Every Team Member the Right Access

Create users with specific roles and permissions based on their responsibilities from corporate administrators to processing, underwriting, and collection teams.

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Admin user configuration with access schedules and role assignment for corporate admin and agents

FAQ

Questions About Workflow & Roles?

What roles can be assigned in Crediroll?

Crediroll supports role-based access for different members of the lending team, including Corporate Admins, Processing Agents, Underwriting Agents, and Collection Agents. Each role can have different permissions and responsibilities based on their part of the lending workflow.

Loan application with processing, underwriting, corporate admin and collection agent roles
Can different team members have different permissions?
Can lenders control what each team member can access?
Can team members be assigned to specific branches?
Can I control when my team can access the platform?

Explore More Platform Features

See Crediroll in Action

Take a closer look at the tools built to help you manage, verify and collect across your lending operation.

Loan Applications preview in Crediroll

Loan Applications

Manage complete borrower applications from submission to review.

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Employer Management preview in Crediroll

Employer Management

Configure employers, branches, and lending rules from one platform.

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Internal Collaboration preview in Crediroll

Internal Collaboration

Keep follow-ups, comments, notes, files, and activity records connected to every loan.

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Ready to get started?

Give Your Lending Team a Clearer Way to Work

Structure roles, control access, and keep every lending workflow moving from one connected platform.

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Crediroll application details on laptop with status and follow-ups panels